Posts Tagged ‘Dish Network’

Cord-cutting: Yet More Perspectives

On the heels of the Consumer Electronics Association’s recent study of cord-cutters comes yet more research on the phenomenon. But this one should be taken more seriously than the CEA’s efforts because it focuses on a specific demographic – Generation Y, or those born in or after 1979.

 

‘Gen Ys’ are a critical group to watch. Their viewing habits and decisions are of tremendous interest to advertisers and marketers, as they currently occupy the lion’s share of the coveted 18-35 demographic.

 

Gen Ys literally grew up with computers and embrace new electronic gadgets more quickly than Gen Xers and us ‘old fogies’ in the Baby Boomer group. They are ‘connected’ with smart phones, laptops, and tablets, and are just as likely to search out video content on the Internet as watch it through cable or satellite TV services.

 

The study, conducted by research firm Ideas and Solutions! of Los Angeles, states that pay TV service providers are at risk of losing this group due to increasing price sensitivity to subscription television. According to a story in MediaPost, 69% of so-called ‘on the fence’ Gen Y cable customers are classified as ‘at risk’ for dropping service because it’s just too expensive.

 

This group spends nearly half of their TV viewing time watching Netflix and Hulu. Of the survey group that still favors pay TV, Netflix and Hulu viewing dropped to about 25%.

 

The survey results should surprise no one who knows Gen Y well. I have two ‘connected’ Gen Ys in my family (ages 25 and 20), and they’re always looking for ways to cut down on expenses. Some Gen Ys have enormous college loans and low-paying jobs (or are unemployed, or temping), so pay TV is an expensive luxury when compared to rent, groceries, and gas for the car (if they own one!).

 

This group is also more interested in broadband access than pay TV channel packages, and that’s already having an impact on the established subscription TV business.  A story in today’s Wall Street Journal quotes Time Warner CEO Glenn Britt as saying that broadband is rapidly becoming the company’s ‘anchor product,’ and that “…people are telling us that if they were down to their last dollar, they’d drop broadband last.”

 

Britt went on to point out that TW’s broadband customer count is closing in on its residential video customer count (9.5M vs. 12.3M in Q1 ’11). Also, TW has another 2M broadband-only customers, many of which have dropped cable for satellite services. You can be sure Gen Ys are well represented in the totals for broadband service.

 

The result is that TW may shift to more of a ‘single play’ marketing effort, pushing broadband at the expense of subscription TV and voice over IP (VoIP). The latter service is a harder sell to Gen Ys, as they rely on their mobile phones and often have no wireline telephones in their apartments and homes.

 

In my experience, Gen Ys who are informed about or become aware of free, over-the-air digital TV are quite happy to watch it as a substitute for pay TV, mixing it with YouTube, Netflix, and Hulu. The question is; how many Gen Ys even know they can get free digital TV?

 

Maybe it’s time for a new outreach campaign by NAB, broadcast networks, and TV station ownership groups!

DEG Cranks Up The 3D Hype Machine

Last Tuesday, the Digital Entertainment Group, an advocacy group comprised of CE manufacturers and Hollywood content producers, released a study conducted by research firm SmithGeiger that claims 3D TV owners are overwhelmingly happy with their purchases.

This is hardly earth-shaking news, considering the source. The DEG’s job is to promote things like 3D and the Blu-ray optical disc format. Both are key parts of the revenue stream for TV manufacturers and movie studios.

The survey, which you can read here, does reveal many interesting ‘a-has!’ if you read carefully between the lines. Let’s take them in order.

Quote: “Of those who view programming in 3D, an overwhelming 88 percent rated the 3D picture quality positively, compared to 91 percent for their 2D picture quality.” Really? Why didn’t 3D picture quality rate as high as or higher than 2D picture quality? Wasn’t that a key consideration in buying a 3D TV in the first place?

Quote: “And, 24 percent of those who view 3D at home reported watching more television – in 2D and 3D – since purchasing their new 3D TV.” OK, can we break that down a bit further? How much more TV were they watching, on average? 10% more? 50%? 75%? We don’t know. And what’s the breakdown between increased 3D and 2D viewing? Again, we don’t know.

Here’s what I found much more interesting: 75% of the people in the DEG study who bought a new 3D TV did NOT report watching more 2D or 3D programming after their purchase, while 1% are actually watching less TV. Why? Because there wasn’t enough 3D programming to watch?

Does ‘watching more television’ include DVDs and Blu-ray movies? We just don’t have enough details here, so the ‘24% reported watching more TV’ claim is statistically meaningless without context. (And what about that 1% who are now watching less TV? Interesting…)

Quote: “Also, 85 percent of 3D TV owners surveyed would prefer to watch half, most, or all of their programs in 3D.” Looking at the tables actually provided by DEG, 14% said they’d watch most programs in 2D. But the group that said “it would be an even split” (using the report’s own wording) came to 23%, and a group that is stuck at 50-50 clearly does not favor either side – even though the DEG counted this group in the 85%.

I read the results this way: 62% of respondents clearly would watch everything or most programming in 3D, while 23% don’t lean either way and 14% prefer 2D. If you are trying to make a case that there is a clear preference for 3D, the numbers presented say that 37% of the sample group does not prefer to ‘watch most or all programming in 3D.’ While that still presents a 2:1 ratio favorable to 3D viewing, it is quite different from the 85% figure claimed by the DEG.

Quote: “Of the 3,100 3D TV owners surveyed, only a handful experienced any discomfort when using active shutter 3D glasses.” All right, I’m intrigued – what is “a handful?” Read further into the report and you will see that (a) 18% of respondents “never feel like I fully adjust to the glasses” while an additional 8% state that, “it takes several minutes for me to adjust to the glasses.” That is a total of 26% respondents who either have on-going problems with 3D glasses or take a long time to get used to 3D eyewear.

And the DEG survey numbers are in line with research done in human vision response by several universities and the American Optometrists Association. At the ADA/3D@Home conference in New York City a couple of months ago, the estimates I heard were that as much as 25% of the general population cannot see 3D correctly.

If the DEG thinks 26% is “a handful,” they are delusional.

Quote: “With an average of 2.38 pairs of glasses at home, it is clear that 3D TV owners are actively using their 3D TVs for viewing 3D.” If I had drawn that conclusion from the statistics presented in this survey, I would have gotten a big, fat “F” from my statistics professor at Syracuse University, not to mention my logic professor at Seton Hall!

Here’s what he would have said to me: Make sure you have all of the facts before you draw any conclusions! Facts such as: Anyone who bought a Samsung 3DTV in the past year got 2 pairs of glasses with it as part of a 3D starter kit. Did you buy an LG Infinia 3D TV bundle last fall? You got four pairs of glasses with it.

In fact, so many promotions bundled two or more pairs of glasses with the purchases of a 3D TV that the fact that the average home had 2.38 pairs doesn’t mean very much at all. Nor does it allow us to draw any definitive conclusions about how often viewers are using their TVs to watch 3D. All it means is that the average 3D TV owner has about 2 pairs of 3D glasses.

Quote: “More than 7 out of 10 of those surveyed use a Blu-ray 3D or 3D-capable player.” For what purpose, exactly? The survey question is incomplete, as it doesn’t ask specifically whether respondents “use a Blu-ray 3D or 3D-capable player” to watch 3D, a mix of 3D and 2D content, or mostly 2D content?

Here’s my question: How many of those Blu-ray players are mostly being used to watch Netflix streaming, and how often?

The accompanying chart shows that 87% use a cable or satellite set-top box, while 71% use a Blu-ray or other 3D-capable player (not a PlayStation 3), and 61% use a DVR or TiVo.

But the chart also says that 28% of respondents use a standard-definition DVD player. Why include that number, as it’s not relevant to 3D content playback? 34% of respondents have a Nintendo Wii (as I do), and it’s not a 3D delivery platform, either.

The survey goes on to mention that that “44 percent of 3D TV owners purchased their Blu-ray player bundle with their TV.” If these purchases really were 3D TV bundle deals, then 44% of 3D TV owners actually got a free Blu-ray player as part of their TV bundle. That was made quite clear in the advertising and marketing for various 3D TV bundle packages. Maybe the DEG isn’t quite clear on the meaning of the words “free” or “bundle?”

At the May 24 Connected TV and 3D event in New York City, DEG president Ron Sanders (also president of Warner Home Video) stated,  “The results of this landmark study clearly show that 3D TV owners are overwhelmingly happy with their 3D experience…this bodes well for the future of the Home 3D category.”

Really? My statistics professor would have been ROFL at hearing that. Here’s what my conclusions are.

(1) 75% of the survey respondents who bought a new 3D TV aren’t watching any more TV as a result of that purchase. That could mean they aren’t that enthusiastic about 3D, or that they just bought the TV as an upgrade and made sure it had 3D capability in it that they may or may not use. We don’t know enough to say – SmithGeiger didn’t ask.

(2) About two-thirds of the respondents want to watch most if not all of their programming in 3D. That is an interesting number and one which should be re-sampled a year from now.

(3) 26% of the respondents either cannot use 3D glasses at all or have measurable difficulty in adapting to 3D eyewear. That’s right in line with educated estimates and is a substantial impediment to widespread 3D TV adoption.

(4) The average number of pairs of 3D glasses in survey households is not substantially higher than the number of free glasses given away in 3D TV bundles. And we have NO idea how often they are being used, as SmithGeiger never bothered to ask.

(5) We know that 7 out of 10 respondents have Blu-ray players. We also know that many respondents have cable and satellite boxes. There are more of the latter than of the former. (Stop the presses!) What we DON’T know is how often those Blu-ray players and set-top boxes are being used to watch 3D content.

In fact, it’s mind-boggling that SmithGeiger didn’t ask any questions respondents about the number of hours per day, week, and month they actually spend watching 3D content!

Other fun tidbits:

(6) 78% of PlayStation 3 owners have upgraded their consoles for viewing 3D Blu-ray movies, and 76% of PS3 owners upgraded to play 3D games. Yet the following chart in the DEG study shows that only 7% of PS3 owners play 75 to 100% of their games in 3D, while 59% (by far the largest group) said that 25% or less of their game-playing is in 3D. There’s a disconnect here.

(7) 55% of 3D TV owners “would definitely” buy a 3D TV again. What – only half? I thought 88% of them loved their 3D TV picture quality! 25% of respondents said they “would probably” buy another 3D TV, while 14% said they “might or might not.” 7% said they “probably would not or definitely would not” buy a 3D TV again.

I interpret those numbers to mean that roughly half of the survey respondents are either (a) lukewarm about, (b) indifferent to, or (c) opposed to buying a 3D TV again.

That hardly constitutes a ringing endorsement for 3D TV, so it’s surprising that SmithGeiger didn’t ask the logical follow-up question: “Please list the reasons why you would buy or not buy a 3D TV again?”

Given the DEG’s position as industry cheerleader for 3D and Blu-ray, I’m not at all surprised in the way the survey results were stated. There is clearly a need for objective, in-depth analysis of why people have purchased 3D TVs, how they use them, and what their like and dislikes about 3D TV are.

But this survey and report doesn’t do the job. It’s clearly presented as more ‘spin’ that fact. There are too many holes in its methodology and flaws in its results  to be taken seriously as an objective analysis of the trends in 3D TV adoption rates and the factors that drive them.

James Cameron Says Half-Resolution 3D Is ‘Good Enough’ for the Home (Updated 4/28/11)

EDITOR’S NOTE: Some readers have taken exception with my description of James Cameron’s statements pertaining to the half-resolution side-by-side and top+bottom 3D formats. Cameron did not endorse passive 3D at NAB; his comments below were limited only to these two frame-compatible 3D delivery systems. Accordingly, I have changed the headline to more accurately reflect his statements.

 

At the NAB show a few weeks ago, James Cameron and Vince Pace announced a new company to assist cinematographers and videographers in the production of 3D movies and TV shows by developing, selling, and leasing 3D camera systems.

 

Cameron feels that in the not-too-distant future, all feature film and TV series production could be mastered in 3D with 2D versions extracted from the digital files. The company has already developed a system for simultaneous 3D/2D production at live events, known as Shadow. It was used during the recent CBS broadcast of the Masters golf tournament.

 

While none of this is earth-shattering news, something Cameron said later during the question and answer period bears mentioning. In response to a question about carrying 3D over conventional broadcast channels, Cameron replied by first describing the side-by-side and top+bottom frame-compatible 3D formats, both of which sacrifice resolution.

 

Side-by-side is used exclusively on 1080i 3D broadcasts, resulting in left eye and right eye images that are anamorphically squeezed into the same video frame. For side-by-side 3D, each image winds up with 960×1080 resolution, while top+bottom images are re-sized to 1280×360. The lost pixels must be interpolated when each frame is anamorphically stretched back to its original size, which is why neither 3D system looks particularly sharp when compared to 3D Blu-ray discs.

 

After Cameron correctly identified side-by-side and top+bottom as being the only practical systems right now for broadcast, he then went on to say, “…full HD 3D would require a doubling of bandwidth, but it’s not necessary right now…you only need full HD for each eye for cinema-sized displays. You don’t need it for home displays. That’s my opinion right now.”

 

You can watch Cameron’s response here – http://www.youtube.com/watch?v=OI8OmPdSfBw&NR=1

 

That comment opened quite a few eyes, particularly mine. Here is the most influential filmmaker of his time when it comes to advanced technology, saying that full HD isn’t needed in the home, and that half-resolution 3D is adequate for now.

 

Really?

 

What about frame-packed 3D Blu-ray discs? I’m sure the Digital Entertainment Group would like to hear Cameron’s perspective on that one. So would any manufacturer of active-shutter 3D TVs. So would any person who just purchased a 3D TV measuring 46 inches and larger.

 

What about passive 3D TVs, which throw away half the vertical resolution from any 3D content? Why would you want to watch less-than-full HD 3D movies and TV shows on one of these sets and just make the problem worse?

 

I would think that Cameron would be strongly advocating for full HD across the board, particularly since one company (Sisivel) already showed a system at NAB 2011 that would accommodate two full-resolution 1280×720 views in a standard 6 MHz channel using H.264 AVC coding. Here’s a picture of what it looks like:

And that is how you pack two full-resolution 1280x720p 3D images into one standard 6 Mhz broadcast...with the help of a little MPEG4 encoding, of course.

The Sisivel system keeps the left eye frame intact; that is the normal 2D view. The right eye frame is broken up into three smaller tiles that are stitched together in the decoder/receiver. It’s not a new trick and is relatively simple to pull off with today’s powerful software and hardware.

 

Granted, ATSC broadcasters do not use MPEG4 encoding. But that’s not the point: Sisivel tried a different approach and came up with a way to handle 720p 3D content without sacrificing any resolution, something that ought to be of interest to ESPN’s 3D content producers who could deliver this format right now over cable and DBS systems.

 

MPEG2 compression systems have also gotten a lot more efficient, perhaps 100% better than they were a decade ago. While it’s not feasible to put a pair of 1920x1080i full-frame signals into a 6 MHz channel, it can be done now with 720p, based on the demos I saw at NAB.

 

No one should ‘settle’ for lower quality 3D if they are simultaneously trying to get the format to take off. There are plenty of sharp technical people out there that are coming up with creative ways to pack multiple HD programs into standard TV channels without compromising image quality. Stay tuned!

Blockbuster And Dish Network: A Marriage Made In Bankruptcy Court

After a late night bidding session, Dish Network has emerged as the winning bidder for the assets of Blockbuster, the once-dominant player in movie rentals and sales. The winning bid was $228 million in cash, and the purchase should be wrapped up by July.

 

Why in the world would Dish want to buy a failed business model? Presumably, they’re really after the emerging kiosk and download revenue streams, and not the declining packaged media operations. But this purchase also gives Dish a new outlet to sell their pay TV services.

 

Even though Blockbuster has closed a third of its stores nationwide, that still gives Dish a good-sized footprint to try and capture more customers at retail.

 

Ergen beat out some pretty heavy hitters for BB, including Carl Icahn and an investor’s group led by Monarch Alternative Capital.

 

In a press release, Dish highlighted Blockbuster’s “more than 1,700 store locations,” as well as its “highly recognizable brand and multiple methods of delivery.” Dish is also angling to buy Hughes Communications’ Internet-by-satellite service for about $1.3 billion.

3D At Home: No One’s Buying It??

Last week, the Hollywood Reporter reported (accurately) that a majority of the attendees at the 2011 Hollywood Post Alliance Technology Retreat believe that 3D in the home is ‘dead’ and will never catch on.

Yes, I know you’ve heard about and read several surveys taken in the past year that show little or no enthusiasm for 3D at home. However, when people who create and distribute movies and TV shows for a living give 3D at home the thumbs-down, that’s big news.

I’ve attended every HPA Tech Retreat since 2002 and presented at most of them. Last year, we had a 3D supersession where many attendees expressed skepticism that 3D at home was viable. This year, the number of naysayers was substantial, as evidenced by a show of hands during the Day 1 presentation recaps by HPA leaders Leon Silverman and Jerry Pierce.  (This year’s Retreat had 450 registrants, by the way.)

The annual broadcasters’ panel brought forth more skepticism, with Fox saying that until there was a workable, viable ATSC 3D standard, they would stay on the sidelines. Those sentiments were pretty much echoed by ABC, NBC, Sinclair, PBS, and CBS.

As I mention in another post, we had a great breakfast roundtable discussion on 3D in the home, and whether it was a flop, partially successful, or had any real future. We also discussed the relative scarcity of 3D movies, which led to a question about why Hollywood isn’t remastering more of their older 3D movie titles into the Blu-ray format. The reply was that the cost to do those remasters probably wouldn’t be justified by Blu-ray disc sales, let alone rentals.

Let’s face it; 3D TV stumbled badly out of the gate in 2010. TV manufacturers locked up the most desirable 3D Blu-ray discs as part of exclusive TV bundles, creating an instant shortage of compelling 3D content. Want to watch Avatar in 3D? Sorry, you’ll have to buy a Panasonic 3D TV. How about any of the Shrek movies? You’ll need to buy a new Samsung 3D TV. Despicable Me? You’re looking at a new Sharp Aquos, pal.

What’s that – you just dropped $2,000 on a new 55-inch 120 Hz LED LCD TV a year ago? Hmmm – that’s a problem.

How about the new 3D TV networks? Well, ESPN 3D is a barker channel during most of the day. The World Cup was fun, but half the shots didn’t benefit at all from 3D.

Last fall, DirecTV’s 3D pay-per-view channel was showing Journey to the Center of the Earth, followed by Journey to the Center of the Earth, followed by Journey to the Center of the Earth…well, you get it.

As far as 2011 goes, the outlook for 3D TV sales isn’t very sunny. Nielsen’s annual State of All Media survey, taken in Q4 of 2010, showed that “…76% of respondents ‘probably won’t or ‘definitely won’t’ buy a 3D TV in the next 12 months. 2% of respondents already own a 3D TV, while only 6% “definitely’ or ‘probably’ will buy one.”

The problem is compounded by VIZIO and Toshiba saying that consumers don’t need to buy expensive LCD glasses to watch 3D TV. VIZIO is leading a charge to passive (half-resolution) 3D TV, with the selling point being that you can use those same 50-cent RealD circular polarized glasses they gave you at the local multiplex cinema.

According to a news story in today’s TWICE magazine, LG showcased their new line of passive 3D LCD TVs – called Cinema 3D – at the Film Independent Spirit Awards last week. The TWICE story quoted LG Electronics USA president Wayne Park as saying, “We think we can take advantage of — at least in 3DTV — the leadership position for the whole industry…with our distinguishing 3D technology, we can bring a much more affordable and enjoyable experience to the consumer, so that our 3DTVs can leap ahead of the industry.” Also, “Park said he believes passive-glasses technologies will ultimately win out over active-shutter systems due to the many benefits that resonate with consumers.”

Toshiba’s claim that you can drop glasses altogether upsets the apple cart even more, and has apparently convinced the average Joe that there is a format war in 3D (shades of the 1080i vs. 720p battles ten years ago). Skipping past the technical details, what today’s consumers are hearing is that 3D is very much in the laboratory stage and that it is probably a smart idea to sit on the sidelines for a while until all of the details are worked out – and until 3D TVs without glasses are widely available.

So, what’s a TV manufacturer to do?

First off, it’s evident that consumers will NOT pay a premium for 3D functionality. There are simply too many 2D TV models available for less than $1,000, including a couple of 55-inch screens. Asking consumers to pony up an additional $500 – $1,000 just to watch a handful of movies and 3D networks is a waste of energy right now…particularly when you consider all of the people who bought new big-screen LCD and plasma TVs in the past five years.

Second, release the exclusively-bundled 3D Blu-ray discs immediately to the open market. If you want someone to buy a fancy new sports car, make sure there are plenty of gas stations where they can fill it up!

Third, drop the prices on 3D Blu-ray players to a level commensurate with networked Blu-ray players. Those are selling very well because consumers are using them as Internet TV set-top boxes to gain access to Netflix (20 million subscribers and counting).

Fourth, continue exploring marketing partnerships with content producers to create 3D channels that more people can watch. Currently, only the Sony-Discovery-IMAX 3Net channel and ESPN’s 3D channel are available to any viewer on any Pay TV system. 3D on DirecTV does nothing for a Comcast subscriber, or a Dish Network subscriber. Comcast’s new 3D channel is inaccessible to Verizon FiOS customers. Content drives TV viewership – HDTV started in 1998 but didn’t really take off until about 2004, when all of the major TV networks finally had a strong slate of HD programming to watch.

Unfortunately, the perceived format war between active shutter, passive, and autostereo (a really inferior way to watch 3D, if you ask me) is going to keep sales of 3D TVs down in 2011. Consumer enthusiasm is so low that most of the 3D demos at my nearby Best Buy appear to have been turned off for good. (Not that they could find any working active shutter glasses if they needed to…)

At this past Sunday’s Ambler Theater Oscars Party, I set up a Samsung PN50C8000 3D plasma TV with four pairs of glasses (fresh batteries in every one) and a 3D animated movie (Monsters vs. Aliens), smack in the middle of the concessions lobby. Plenty of people (young and old) came over to watch for a few minutes, were appropriately wowed, asked what the 3D set-up cost, said “that’s nice, but I can’t see having to wear glasses to watch TV” and then walked away to one of the three main theaters.

They’re just not buying it.